FAQ
POLICIES FOR GOOD GANGSTA
What is your return policy?
We want everyone to have a good experience with our brand, if you receive a damaged or defective product please return it. Please email us prior to sending any product back so we can note that it is on the way lisa.courtney@goodgangsta.com
All sales are final. If your item is damaged in any way upon arrival, we will gladly send you a replacement. You have up to 3 days after receiving your item in the mail to file for a replacement. After this 3 day period, your item is no longer eligible for a replacement, but may be eligible for partial store credit.
Note: All international orders are final and cannot be returned or exchanged. Customer is responsible for duties and taxes on international orders.
Return address:
Good Gangsta
1 Washington Street Place, Unit #1047
Boston, Massachusetts 02108
All returns must be received within 14 days of receiving your product.
Where are your shirts made?
All Good Gangsta standard t-shirts are designed in the USA. Our Fabrics are produced in China and the USA. Garments are made in the US, Canada, Mexico, and Central America.
How do I know what size shirt to order?
Shirts are standard fit, women may want to order a size up for a less fitted feel.
What is the best way to keep my shirt looking fresh?
Turn them inside out and machine or hand wash them on cold. All of the shirts have some percentage of cotton, they will tend to shrink a little after being washed and dried. For the least shrinkage, dry on low or hang dry.
SHIPPING POLICY
How long does it take for shirts to arrive?
Standard shipping in the contiguous US will take 7-10 business days, you will receive tracking within this time frame.
International orders will take 3-5 weeks depending on the country and the customs associated with each order, we can not track international orders unless they are shipped via USPS Express Mail. If you don't order express your order is still coming don't panic. If you feel your order is missing or has not been received, please email us at lisa.courtney@goodgangsta.com, please include your order # in the subject.
What postal service do you use?
Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail. We also offer UPS. International orders are shipped via USPS First Class International Mail or via Express Mail if selected by the customer.
How much does shipping cost?
Shipping costs will always depend on your country and the size of your order. The quickest way to calculate that cost is to add the items to your cart, select your country, and click the “update total” button.
*Note: Orders shipped outside of the US are subject to customs duties and fees per country. Each country has different fees, we are not responsible for the cost of customs or any fees associated with your order.
Do you ship internationally?
Yes, orders shipped outside of the US are subject to customs duties and fees per country. Each country has different fees, we are not responsible for the cost of customs or any fees associated with your order.
ONLINE STORE
What forms of payment do you accept?
We accept most major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments, we also give the option to pay with PayPal.
Do I need a PayPal account to purchase from this store?
No, you do not have to have a PayPal account to order from our store.
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Other questions
What is a Good Gangsta?
This brand was developed based on a passion for being and staying positive. Now more than ever, we need to focus on what is good within our society and within ourselves. We are here to remind you that doing good and being good makes us feel good. Being and staying happy and positive is a choice.
Additional questions?
E-mail us at info@goodgangsta.com or follow us on our social media:
Instagram: https://www.instagram.com/goodgangstaapparel
Facebook: https://www.facebook.com/GoodGangstaApparel
Keep up with us on social media for our most current updates and product releases.